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Tips & Tricks

Unarchiving Athletes

Unarchiving Athletes / Patients. While archiving athletes, you'll sometimes make a mistake and archive an athlete that you don't actually want to archive. No need to worry, it's a quick and easy proc…

Updated 2 months ago by Amelia Boyer

Archiving Athletes

Archiving Athletes / Patients. To remove an individual athlete from Healthy Roster, you will "archive" the athlete. Legally, we cannot delete an athlete for 7 years because of HIPAA, but archiving ha…

Updated 2 months ago by Amelia Boyer

Bulk Archiving Athletes by Birth Date

Bulk Archiving Athletes by Birth Date. Please Note: Terminology is different based on your setting, for example, a college setting uses Teams as Organizations, Units as Teams, but the steps are still…

Updated 3 months ago by Maggie Mancini

Bulk Archiving Athletes by Graduation Year

Bulk Archiving Athletes. At the end of a school year, you're going to want to archive all of the seniors who have just graduated. If you've entered the graduation year in the player's profiles, then…

Updated 3 months ago by Amelia Boyer

How To Clear Browser Cache

Clearing Your Browser Cache. Google Chrome. On your computer, open Chrome.. At the top right, click More.. Click More tools. Clear browsing data.. At the top, choose a time range. To delete everythin…

Updated 5 months ago by Maggie Mancini

Final Forms Export

Export Rosters from Final Forms. FinalForms and Healthy Roster have partnered to make it easy to export your rosters from FinalForms into Healthy Roster. If you are a FinalForms customer, please send…

Updated 7 months ago by Amelia Boyer

Patient Profile Quick Actions - Shortcuts

Patient Profile Quick Actions. You can now access an extended shortcut menu that allows you to move from one location to another with less clicks. You can access this by clicking the three dots to th…

Updated 7 months ago by Niki Budd

Timestamps

When an entry is made into Healthy Roster, the data is not saved on your computer or mobile device. Instead, it is saved on a HIPAA Compliant server that is likely in a different time zone than where…

Updated 7 months ago by Amelia Boyer

Global Search

Global Search. The Global Patient Search now allows you to quickly move from one athlete to another with less clicks. You can either start the search by clicking the search icon in the top right of t…

Updated 7 months ago by Maggie Mancini

Download Clinical Summary

Downloading a Clinical Summary. Step-By-Step Tutorial. Select the athlete you wish to download the clinical summary for. Select Send Clinical Summary. Select the delivery method Download as a PDF: Ge…

Updated 7 months ago by Niki Budd

Downloading the Healthy Roster App

The Healthy Roster app is available for download in the iOS and Android app stores. If you live outside of the United States and the app isn't turned on for you, please reach out to help@healthyroste…

Updated 7 months ago by Amelia Boyer

Manually Moving Athletes from One Organization to Another

Manually Moving Athletes from One Organization to Another Organization. Please Note: Terminology is different based on your setting, for example, a college setting uses Teams as Organizations, Units…

Updated 9 months ago by Maggie Mancini

Compatible iPads

Compatible iPads. Healthy Roster's app is compatible with any iPad that Apple is currently supporting/updating. According to Apple's recent release on iPads supported in iOS14, any of these iPads sho…

Updated 10 months ago by Amelia Boyer

Filtering Document Types

How to Filter Document Types. You now have the ability to filter between different document types within an athlete profile. This is a helpful feature when an athlete has many different documents upl…

Updated 10 months ago by Maggie Mancini

Editing Permissions

Editing Permissions. This is where a parent can see who has access and block users. Here you will also have the ability to remove a users permissions. This can only be done on the web, not the app..…

Updated 1 year ago by Amelia Boyer

Updating an Athlete Profile

Updating an Athletes / Students Profile. There are many ways to get to an individual's profile the easiest route is listed below. You can also update an individual's profile by uploading the bulk upl…

Updated 1 year ago by Amelia Boyer

Archiving a Team

How to Archive a Team/Unit. If you archive a team the individuals will stay in that organization. It will only archive the team / unit it will not archive the individuals. Please Note: Terminology is…

Updated 1 year ago by Amelia Boyer

How to Edit a Marketing Flyer

How to Edit a Marketing Flyer. Video Tutorial.. Click Here to Download Templates: https://hrtraining.camp/marketing-flyer-templates?rq=marketin g. Step-By-Step Tutorial Insert your logo. Add “License…

Updated 1 year ago by Maggie Mancini

How to Change Account Email Address

How to Change Your Account Email Address. Video Tutorial.. Step-By-Step Tutorial. 1. Log into your Healthy Roster account 2. Click on “Edit Profile” in the top right corner 3. Select "Click here to u…

Updated 1 year ago by Maggie Mancini

Pricing

Healthy Roster Pricing. If you are looking for more information regarding pricing please reach out to our sales team. They will be able to provide you with a custom quote! You can do this by emailing…

Updated 1 year ago by Amelia Boyer

Managing Documents

Managing Documents. Step-By-Step Tutorial - How to Delete a Document. Find the athlete you need to delete the document for. Click on their “Documents Tab”. Click on the 3 gray dots next to the docume…

Updated 1 year ago by Maggie Mancini

Notes

Notes. The Notes tab can be found in an Athlete’s Profile, and it provides a timeline view of all notes for an athlete/patient across all treatments, follow-up services and incident reports. If you a…

Updated 1 year ago by Amelia Boyer

Sharing PHI: Step-By-Step

Sharing Private Health Information. This is typically used for sports providers to share information with Coaches and Athletic Directors at the schools they work with. Step-By-Step Tutorial - INVITIN…

Updated 1 year ago by Amelia Boyer

Understanding PHI Sharing

Sharing Private Health Information. One of the great things about Healthy Roster is our ability to communicate with Athletic Trainers, Coaches, Athletes, and their Parents. Within the system, athlete…

Updated 1 year ago by Amelia Boyer

Merging Duplicate Athletes / Patients

How to Merge Duplicate Athletes / Patients. This video and tutorial will walk you through the easy process of merging duplicate athletes. This is a great way to clean up your athletes list and make s…

Updated 1 year ago by Amelia Boyer

Hiding An Athlete / Patient

How to Hide an Athlete. This video and tutorial will walk you through the process of hiding an athlete from your Athlete Status list in your ‘Athletes’ tab. Video Tutorial.. Step-By-Step Tutorial. Si…

Updated 1 year ago by Amelia Boyer

HIPAA and Healthy Roster

HIPAA and Healthy Roster. HIPAA stands for Health Insurance Portability and Accountability Act. HIPAA requires health care providers and organizations, as well as their business associates, to develo…

Updated 1 year ago by Amelia Boyer

Updating Your Account Details

How to Update Account Details. This video and tutorial will walk you through how you can edit your account information by using the ‘Edit Profile’ feature on our website. Video Tutorial.. Step-By-Ste…

Updated 1 year ago by Amelia Boyer

Signing Up for Healthy Roster

Signing Up for Healthy Roster. If you are looking to be invited to Healthy Roster please see below: Healthcare Providers: If you are a healthcare provider please contact your account Admin to be invi…

Updated 1 year ago by Amelia Boyer

Premade Resource Library Videos

Pre-made Rehab Videos. Our on-staff athletic trainers have created a library of rehab videos for you to send to your Users from your Resource Library. The following videos are preloaded into your Res…

Updated 1 year ago by Amelia Boyer

Password Issues

Password Issues. Your password is the secret string of characters you set up when you accepted your Healthy Roster invitation. Please do not share your password with anyone. I FORGOT MY PASSWORD/MY P…

Updated 1 year ago by Amelia Boyer

Security Questions

Security Questions. When you create your Healthy Roster account, you will be asked to create answers to security questions. This is a second method of verification to provide an extra level of securi…

Updated 1 year ago by Amelia Boyer

Locked Out of Your Account

I am Locked Out of My Account. If you have been locked out of your Healthy Roster account, it will only last for 15 minutes. After that time period, you may try to log in again. If you are having tro…

Updated 1 year ago by Amelia Boyer

Whats My Username

Usernames. Healthy Roster does not use usernames. To log in, use the email address connected to your account. Unless you have changed it in Healthy Roster, this is the same email address where you re…

Updated 1 year ago by Amelia Boyer

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