Tips & Tricks

How To Clear Browser Cache

Clearing Your Browser Cache. Google Chrome. On your computer, open Chrome.. At the top right, click More.. Click More tools. Clear browsing data.. At the top, choose a time range. To delete everythin…

Updated 2 weeks ago by Maggie Mancini

Final Forms Export

Export Rosters from Final Forms. FinalForms and Healthy Roster have partnered to make it easy to export your rosters from FinalForms into Healthy Roster. If you are a FinalForms customer, please send…

Updated 2 months ago by Amelia Boyer

Patient Profile Quick Actions - Shortcuts

Patient Profile Quick Actions. You can now access an extended shortcut menu that allows you to move from one location to another with less clicks. You can access this by clicking the three dots to th…

Updated 2 months ago by Niki Budd

Timestamps

When an entry is made into Healthy Roster, the data is not saved on your computer or mobile device. Instead, it is saved on a HIPAA Compliant server that is likely in a different time zone than where…

Updated 2 months ago by Amelia Boyer

Global Search

Global Search. The Global Patient Search now allows you to quickly move from one athlete to another with less clicks. You can either start the search by clicking the search icon in the top right of t…

Updated 2 months ago by Maggie Mancini

Download Clinical Summary

Downloading a Clinical Summary. Step-By-Step Tutorial. Select the athlete you wish to download the clinical summary for. Select Send Clinical Summary. Select the delivery method Download as a PDF: Ge…

Updated 3 months ago by Niki Budd

Downloading the Healthy Roster App

The Healthy Roster app is available for download in the iOS and Android app stores. If you live outside of the United States and the app isn't turned on for you, please reach out to help@healthyroste…

Updated 3 months ago by Amelia Boyer

Manually Moving Athletes from One Organization to Another

Manually Moving Athletes from One Organization to Another Organization. Please Note: Terminology is different based on your setting, for example, a college setting uses Teams as Organizations, Units…

Updated 4 months ago by Maggie Mancini

Compatible iPads

Compatible iPads. Healthy Roster's app is compatible with any iPad that Apple is currently supporting/updating. According to Apple's recent release on iPads supported in iOS14, any of these iPads sho…

Updated 5 months ago by Amelia Boyer

Filtering Document Types

How to Filter Document Types. You now have the ability to filter between different document types within an athlete profile. This is a helpful feature when an athlete has many different documents upl…

Updated 5 months ago by Maggie Mancini

Editing Permissions

Editing Permissions. This is where a parent can see who has access and block users. Here you will also have the ability to remove a users permissions. This can only be done on the web, not the app..…

Updated 7 months ago by Amelia Boyer

Bulk Archiving Athletes by Birth Date

Bulk Archiving Athletes by Birth Date. Please Note: Terminology is different based on your setting, for example, a college setting uses Teams as Organizations, Units as Teams, but the steps are still…

Updated 7 months ago by Maggie Mancini

Archiving Athletes

Archiving Athletes / Patients. To remove an individual athlete from Healthy Roster, you will "archive" the athlete. Legally, we cannot delete an athlete for 7 years because of HIPAA, but archiving ha…

Updated 7 months ago by Amelia Boyer

Updating an Athlete Profile

Updating an Athletes / Students Profile. There are many ways to get to an individual's profile the easiest route is listed below. You can also update an individual's profile by uploading the bulk upl…

Updated 7 months ago by Amelia Boyer

Archiving a Team

How to Archive a Team/Unit. If you archive a team the individuals will stay in that organization. It will only archive the team / unit it will not archive the individuals. Please Note: Terminology is…

Updated 7 months ago by Amelia Boyer

How to Edit a Marketing Flyer

How to Edit a Marketing Flyer. Video Tutorial.. Click Here to Download Templates: https://hrtraining.camp/marketing-flyer-templates?rq=marketin g. Step-By-Step Tutorial Insert your logo. Add “License…

Updated 10 months ago by Maggie Mancini

How to Change Account Email Address

How to Change Your Account Email Address. Video Tutorial.. Step-By-Step Tutorial. 1. Log into your Healthy Roster account 2. Click on “Edit Profile” in the top right corner 3. Select "Click here to u…

Updated 11 months ago by Maggie Mancini

Pricing

Healthy Roster Pricing. If you are looking for more information regarding pricing please reach out to our sales team. They will be able to provide you with a custom quote! You can do this by emailing…

Updated 11 months ago by Amelia Boyer

Bulk Archiving Athletes by Graduation Year

Bulk Archiving Athletes. At the end of a school year, you're going to want to archive all of the seniors who have just graduated. If you've entered the graduation year in the player's profiles, then…

Updated 11 months ago by Amelia Boyer

Managing Documents

Managing Documents. Step-By-Step Tutorial - How to Delete a Document. Find the athlete you need to delete the document for. Click on their “Documents Tab”. Click on the 3 gray dots next to the docume…

Updated 1 year ago by Maggie Mancini

Notes

Notes. The Notes tab can be found in an Athlete’s Profile, and it provides a timeline view of all notes for an athlete/patient across all treatments, follow-up services and incident reports. If you a…