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Getting Started

Upcoming Webinars

Onboarding Webinars: These webinars are for provider users only. Daily Live Q/A Session with our Customer Success Team (all times are in EST) Mondays at 2:00PM: Register Here. Tuesdays at 11:00AM: Re…

Updated 1 month ago by Amelia Boyer

User Types

User Permission Flow. Please Note: Terminology is different based on your setting, for example, a clinical setting uses Care Group as Organizations, Patient instead of Athlete, and Visits instead of…

Updated 1 month ago by Amelia Boyer

Creating A Team

Creating A Team. Please Note: Terminology is different based on your setting, for example, a college setting uses Units as Teams. Functionality is all the same.. Video Tutorial:.. Step-By-Step Tutori…

Updated 1 month ago by Maggie Mancini

Understanding Notifications on the App

Notifications: App. Step-By-Step Tutorial. Sign in to your Healthy Roster account and go to your ‘Notifications’ section. Unread Notifications will be shaded, see below. Tap to view.. Import Reminder…

Updated 1 month ago by Maggie Mancini

Understanding Notifications on the Web

Notifications: Web. Step-By-Step Tutorial - Viewing Notifications & Marking Notifications as Read. Log in to Healthy Roster, and select the Notifications tab on your left navigation bar. Here you wil…

Updated 1 month ago by Maggie Mancini

Capabilities and User Access

Capabilities and User Access.

Updated 2 months ago by Amelia Boyer

Adding Athletes / Patients (Individual)

Individually Adding an Athlete / Patient. There are a few different ways to add Athletes / Patients in Healthy Roster. You can bulk upload an entire roster using the web platform, or create athletes…

Updated 2 months ago by Amelia Boyer

Assigning Athletic Trainers to Organizations

Assigning Athletic Trainers to Organizations. Video Tutorial:.. Step-By-Step Tutorial: Assigning an Athletic Trainer to an Organization:. Click on the Organizations tab and select the three dots on t…

Updated 2 months ago by Maggie Mancini

Managing Notifications FAQ

Managing Notifications. Frequently Asked Questions: VIEW 7 FREQUENTLY ASKED QUESTIONS. How are notifications received?. As a Provider User in Healthy Roster, what activity will send me a Notification…

Updated 9 months ago by Amelia Boyer

How to Invite Primary users - Bulk Upload

How to Invite Primary users - Bulk Upload. There are a few different ways to add Athletes / Patients in Healthy Roster. You can bulk upload an entire roster using the web platform, or create athletes…

Updated 1 year ago by Amelia Boyer

How to Join Healthy Roster

Did your School, Coach, or Athletic Trainer tell you to sign-up for Healthy Roster?. In order for you to sign up and join Healthy Roster, your school administrator will first need to invite you into…

Updated 1 year ago by Amelia Boyer

International Phone Numbers

Input of International Phone Numbers. Step-By-Step Tutorial/ Updating a Current Athlete. From Athlete Details select "edit". Select the country of the international number and enter the information.…

Updated 1 year ago by Niki Budd

Terms of Use Agreement

Terms of Use Agreement. Before creating your profile you will be asked to agree to our terms of use. Which is shown below. Here you can also access links to our privacy policies and our user guides.…

Updated 2 years ago by Amelia Boyer

Coach/AD Walkthrough

COACH & AD WALKTHROUGH. In this video, we go over the benefits of using Healthy Roster for Coaches and Athletic Directors. Our platform allows coaches and administrators to track and see which of the…

Updated 2 years ago by Amelia Boyer

Adding Another Athlete

Adding Another Athlete. If you are a parent/guardian of multiple athletes and are not connected to all of them in Healthy Roster, please contact your childrens’ athletic trainer via email with the fo…

Updated 2 years ago by Amelia Boyer

Parent/Athlete Walkthrough

Parent / Athlete Walkthrough. Please Note: Terminology is different based on your setting, for example, a clinical setting uses Care Group as Organizations, Patient instead of Athlete, and Visits ins…

Updated 2 years ago by Amelia Boyer

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