Kiosk Mode (iOS and Android)

Updated by Niki Budd

Kiosk Mode (iOS and Android)

We understand how hectic an Athletic Trainer's training facility can be, so we've created Kiosk Mode. When an Athletic Trainer enters this mode, their device will be “locked down,” the device will not be able to navigate away from kiosk mode

This means you can safely and securely have your patients enter their own encounters into the system while you perform them to cut down on time. Once you're done, you can go back and approve each logged encounter one by one to make sure they're correct. We want you to spend more time treating your patients rather than documenting. 

Video Tutorial:

00:00: Hi, this is Nikki from healthy roster. And this training is to show you kiosk mode how to enable guided access launch the kiosk itself have your patients log their encounters and then how to exit out of guided access at the term of your use. 00:14: The first thing that you will need to do is ensure that you've enabled guided access on your mobile device. 00:20: Navigate to the settings tab search for accessibility. Once you've selected accessibility scroll to the bottom of that page select guided access now passcode setting and set your passcode enter a four-digit code and re-enter it for confirmation. 00:39: First Step 2. Let's launch kiosk mode navigate back to the healthy roster app. 00:44: Now select settings next encounter kiosk triple click on your device to launch guided access. Your kiosk is now enabled. 00:57: Now, let's review your patient entering their encounter. 01:00: Your patience will now need to check in. They can check in with their first name last name and date of birth or the unique ID as appropriate for your setting. Once our system finds a match they will continue on with the process. They will input the affected area the body part as well as the side then select the services that were rendered and done. This will then navigate that patient back to the patient check-in page where consecutive patients are able to complete the same flow as necessary. 01:32: Now let's review how to exit out of kiosk mode on your mobile device. 01:37: To exit triple click on your mobile device enter your passcode and select end then select exit kiosk mode. You will now exit kiosk mode completely. 01:50: If you have questions or need more help, please visit the help tab on your left navigation or reach us directly at help at

Step-By-Step Tutorial:
  1. Enable Guided Access / Screen Pinning on your mobile device
Note: You will only need to enable one time; subsequent launches of Health Roster Kiosk Mode will not require the setup of Guided Access or Screen Pinning



  1. Go to your device settings
  1. Search Guided Access and select it
  1. Toggle on Guided Access
Note: You will also need "Accessibility Shortcut" toggled on

  1. Set a passcode by selecting Passcode Settings
  2. Select set Guided Access Passcode

  1. Set a four-digit passcode

  1. Go to your device security settings
  2. In your security settings, scroll to the bottom of the page for “other security settings” or “advanced settings” and click on that
  3. On a Samsung device, scroll to “pin app” and turn that on. On a Google device, such as a Pixel, this will say “screen pinning” instead of “pin app.”
  4. Next, turn on “ask for a pin before unpinning.”
  5. This will enable a security feature which is very important.
  6. To exit screen pinning mode, you will have to enter your device pin. If you have a face ID or touch ID set up on your device, that will work here as well
  7. Now, select your recent apps button and click on the pin icon and then select “start”. Now screen pinning mode is enabled.
  8. Tap the back arrow until you’ve returned to the Healthy Roster app.

  1. Log in to Healthy Roster app and select Settings
  2. Select Treatment Kiosk  
  3. Triple-click the home button or side button to launch the kiosk in guided access/ screen pinning
  4. Your kiosk will now be active.
  5. To exit Kiosk Mode, triple-click the home button or side button, enter your guided access passcode, and select “end” in the upper left corner of the screen
  6. Next select Exit Kiosk Mode

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