Survey Response Protocols

Survey Response Protocols

Please Note: Terminology is different based on your setting, for example, a clinical setting uses Care Group as Organizations, Patient instead of Athlete, and Visits instead of Treatment, lastly Problems instead of Injuries, but the steps are still the same.
Step-By-Step Tutorial
  1. Log in to your Healthy Roster account and click on the “Notifications” tab on your left navigation bar

  1. At the top, you will see any “Critical” Results outlined in red and any “Elevated” Results outlined in orange.

  1. Click on “View” next to the critical notification

  1. Now you have the option to “View Student’s Results” at the top right of the page. 
    1. After reviewing the results, you will see a section that is labeled “Next Steps” - This states “This student’s survey results require immediate attention. Please follow the steps below.”

  1. Complete the response protocol steps as stated
  2. Once each task is complete, click on “complete” next to the tasks

  1. Write any notes that are necessary at the bottom in the notes section.
    1. You also have the option to compare survey results if the student has taken the survey previously - click on “Previous Survey Results”

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