Sending a Direct Message as a Provider in App Chat
Updated 2 years ago
Sending a Direct Message as a Provider in App Chat
This tutorial will walk you through the steps of sending a direct message via the Healthy Roster app chat feature.
Please Note: Terminology is different based on your setting, for example, a clinical setting uses Care Group as Organizations, Patient instead of Athlete, and Visits instead of Treatment, lastly Problems instead of Injuries but the steps are still the same.
Step-By-Step Tutorial
PROVIDER TO USER (ATHLETE/PARENT/COACH/PATIENT)
- Sign in to your Healthy Roster app and select the "Messages" icon on your bottom navigation bar
- Next, select "Contacts" at the top right corner of the screen
- You will see a list of contacts & directories - Select the directory that the athlete belongs to, then locate the athlete you need to send a direct message to.
- Select the athlete, then tap on the Messages Icon to begin the message
- Type your message and select "Send"
PROVIDER TO PROVIDER
- 1. From your Messages tab, select "Contacts" in the top right of your screen
- Search or scroll to find the contact you wish to message and select that contact
- Click on the messaging bubble that appears next to the provider’s contact information
- Type your message and select "Send"
