Adding & Removing Users from a Chat Group (Web)

00:00: Hi this is Nikki from healthy roster and this tutorial is going to show you how to add or remove members from a Care Group on web chat 00:08: To begin navigate to the message tab on the left hand navigation 00:13: You will now see a list of your recent groups as well as your recent messages under the recent groups you can select the group if it is visible there or you can select view all 00:24: You will now see a listing of all of your group chats in the search bar you can type the name of this group or if you see it you can select a three dots to the right 00:34: Because we want to add or remove members we're going to then select members 00:39: This page will show you all the individuals that belong to this group messaging to add a new member select add 00:46: Once you've selected add you can add a member or choose to add a whole directory 00:51: If you've selected to add a member you will then see a list of contacts that you can select from as a note you will only see contacts that have accepted their healthy roster invitation and have an active account select the user you'd like to add 01:06: Select this option 01:09: If you've selected at a directory you will now see an option to add from your directories each independent organization has its own directory you will then see a listing below how many members are within each organization or directory select what you'd like to add 01:25: If you then need to remove access for an individual on a group chat select the three dots to the right of their profile and select remove 01:35: Select ok to confirm 01:38: If you have questions or need more help please visit the help tab on the left navigation or reach us directly at help and healthyroster.com