Video Visits For The Provider User

00:00: Hi, this is Nikki from healthy roster as a provider. 00:03: You may want to schedule a video visits with the patient to offer convenient real-time care 00:08: without the need for in-person visits. 00:10: Saving time for both parties. This approach of course, allows providers to 00:14: assess injuries, monitor recovery process and discussed treatment plans, 00:18: efficiently from any location. This tutorial is going to walk through provider 00:22: user. How to schedule these video visits, as well as how 00:26: to launch these scheduled video visits. 00:30: First, let's review how to schedule a video visit via an encounter on the web. 00:37: From the patient profile, select encounters. 00:41: To add a new encounter, we're going to select add. 00:46: Now, when your inputting the details of your encounter, you will want to make sure you check 00:50: the box, that this is a scheduled encounter. 00:55: Once you've determined on your encounter that this is scheduled invite email and conduct 00:59: via video, visit will populate, you will want to input the email for 01:03: your patient within the invite email location. 01:07: Next, you will want to check the box that you'd like to conduct this via video 01:11: visit 01:14: Once you've completed input of your encounter, you will select save on the bottom 01:18: of the page. 01:20: You will now be navigated back to this. Patient's encounters time you will see the scheduled 01:24: encounter with the option to open chat. 01:27: This link is emailed directly to the patient upon scheduling. 01:32: The link for video chat will become active 15 minutes prior to the 01:36: scheduled time 01:38: Navigate to the specified location. 01:41: He will also know this scheduled video. 01:43: Visit is now going to show in a couple different locations. 01:46: If you're on the home dashboard page and you scroll down within schedules, 01:51: you will see the scheduled encounter. 01:55: He will also see if you navigate to the schedules tab, the scheduled encounter 01:59: on your calendar. You're also able to schedule more encounters from 02:03: this route as well. 02:07: When you're ready to launch, the video chat, you will navigate within the encounter 02:11: and select launch video chat. 02:15: As the provider user, your video visit will now populate on your screen. 02:19: Your name should auto-populate. But if it is not their input, 02:23: your name as the provider user, you'll want to ensure that your video 02:27: microphone and audio input are all adjusted prior to launching or joining 02:31: the call. Once you're ready, select join call. 02:36: Once your video visit has launched, there are a few toolbar options that 02:40: you can navigate through. You can change your microphone, your camera selection 02:45: increase, speaker volume, stop or start screen sharing. 02:48: You can select a change your view from grid to current Speaker, only and 02:53: you can also exit the meeting with the last Red icon. 02:58: Once you've selected the end the meeting, you will now navigate to a meeting ended page. 03:02: If you need to rejoin the meeting selecting rejoin, will navigate you back 03:06: into your video? Visit 03:10: Now, let's walk through those, exact same flows on the mobile application. 03:13: We will walk through how to schedule the video visit as well as how 03:17: to launch and activate your video chat. 03:21: To schedule the encounter, select the patient profile. 03:23: Now select encounters Select Plus to add an encounter. 03:27: You will want to make sure you're inputting the correct date and time for the 03:31: scheduled encounter. Next select 03:35: scheduled encounter in equals. Yes, then you will need to input 03:39: the invitation email address for your user. 03:44: Conduct via video chat. Should then be linked to yes as well. 03:49: You can then complete the addition of your encounter as necessary. 03:52: I'm simply going to select to add a service. 03:56: Select save, when complete 04:04: Now, let's review how to launch the video visit. 04:06: You will navigate to The Encounter itself and see that you can now launch the video 04:10: chat. If you'd like, you can also select the schedule tab navigate to the correct 04:14: date and time. Here you see I need to refresh my screen. 04:18: Click on the encounter itself and again launch video chat. 04:46: The guide covered the steps required to configure video. 04:48: Visits for the provider user in healthy roster, including accessing patient 04:52: profiles, schedules and initiating video calls. 04:56: By following the precise instructions, provided users can easily navigate 05:00: through the process and utilize this feature effectively.