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How to Cancel Subscription

How to cancel Education platform subscription

Niki Budd
Updated by Niki Budd

How to Cancel Subscription

Note: Subscriptions are purchased on a 12-month contract. If you cancel before your renewal date, you'll retain full access to all course content for the remainder of your subscription term.
Video Tutorial:

00:00: Hi, this is Nikki from healthy roster. 00:02: This tutorial is going to walk you through how to cancel your subscription to 00:06: our education platform. 00:09: Next, select your profile icon in the upper right-hand corner. 00:14: He will now select manage subscription. 00:18: You will then have access to review the cost of your current subscription and 00:22: when your subscription expires 00:26: To cancel your subscription, select cancel subscription in the right-hand 00:30: side of the page. 00:33: Here you will review and confirm your cancellation. 00:36: You will see that your subscription is going to be canceled. 00:39: However, you will still receive access to the platform until your annual 00:43: billing date, select cancel subscription to confirm. 00:49: Next, please provide feedback as to why you're canceling the subscription select 00:53: submit. 00:55: If you have questions or need more help, please visit the help tab on the left navigation 00:59: or reach us directly at help at healthy roster.com.

Step-By-Step Tutorial:
  1. Select your profile icon
  2. Select Manage Subscription
  3. You will then be routed to our billing platform, select cancel subscription
  4. Review the last date of access for your records an select Cancel Subscription to confirm cancelation
  5. Lastly, please provide feedback as to why you are canceling your subscription

How did we do?

Using a Promotional Code

Resuming a Course

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