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Submitting A Help Ticket

Updated 1 month ago by Niki Budd

How To Submit A Help Ticket - Legacy

Step-By-Step Tutorial:
  1. Login into Healthy Roster
  2. Click the Help tab on the bottom left navigation bar
  3. Click the Help tab on the bottom left navigation bar
  1. Search a keyword. If the help articles do not answer your question, click Submit A Ticket
  1. Fill out subject, description, and issue type. Then click Submit Help Ticket
Please note, you may not have access to Healthy Roster 2.0 at this time, we will begin releasing in phases and notify your account owner when you can expect it. In the meantime default to the Legacy tutorial

How To Submit A Help Ticket - 2.0

Video Tutorial:

Step-By-Step Tutorial:
  1. Login into Healthy Roster
  2. Click the Help tab on the bottom left navigation bar
  3. Search a keyword
  4. If you find that your search does not suit your needs, scroll to Submit Ticket
  5. Fill out subject, description, and issue type. Then click OK

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