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Sending A Survey

How to send a survey to a patient or an organization

Lindsey Puent
Updated by Lindsey Puent

Sending A Survey

Once you’ve created a survey, you'll need to distribute it either to an individual patient or to an organization. This tutorial will guide you through both methods using a web browser. Additionally, it’s crucial to know how to distribute surveys in the field, so we'll also cover how to send a survey to a patient via the mobile app.

Video Tutorial:

00:00: Hi, this is Nikki from healthy roster surveys are a great way 00:04: to deliver a form that you've built in the form Builder to patients via 00:08: email or text rather than through the actual healthy roster interface. 00:13: By now you've set up your survey and need to send to patients. 00:16: This tutorial will walk you through the process of sending a survey to 00:21: either an individual patient or a whole organization. 00:26: To begin, let's review how to send a survey to one individual 00:30: patient. 00:32: There are multiple ways that you can navigate directly to a patient profile. 00:36: However, I'm going to show you by using the global search as it's the quickest 00:40: and most efficient way to navigate directly where you need to on your 00:44: keyboard type in the spacebar to open the global search or simply 00:48: click on the icon. 00:51: You will type in your patient's name and select enter from here 00:55: select the menu icon to the right of the patient. 00:59: Now select View 01:02: You will now be navigated to the patient profile select surveys. 01:08: If you've sent previous surveys to your patient, you will see them listed below. 01:13: To send a new survey select send. 01:17: Now select the survey you'd like to send to your patient. 01:20: As soon as you select the survey you will receive a notification on 01:24: the bottom of your screen if the survey was delivered. 01:29: Now let's review how to send a survey to an organization. 01:33: Let's presume. I am continuing on Gray Adams profile 01:37: and decide at this time. I would like to send this survey to the entire 01:42: organization rather than just through this patient profile. 01:46: From your patient profile you can select the organizations icon. 01:50: You can also select the organizations icon on the left navigation. 01:55: Here you will see I'm able to then click on the organization and navigate 01:59: directly to that table. 02:02: Once you're within the organization's homepage select surveys. 02:08: Select the menu icon to the right of the survey you wish to send. 02:13: Now select send 02:17: You will then see a prompt to confirm if you'd like to send this to the entire 02:21: organization select. 02:23: Okay to send to the organization. 02:27: Now that you understand the fundamental ways to deliver a survey we encourage 02:31: you to follow along with additional training more specifically how to review 02:35: and complete response protocols and how to view survey data. 02:40: If you have questions or need more help, please visit the help tab on the left 02:44: navigation or reach us directly at help at healthy roster.com.

Sending A Survey Step-By-Step Tutorial (To Individual): WEB
  1. Search patient name in global search at the top of the page
  2. Select the menu next to the appropriate patient's name, and select view.
  3. Click on the Surveys tab in the patient profile
  4. Select "Send" to retrieve a list of surveys available for this patient.
  5. Select the appropriate survey from the drop-down menu.
  6. Select "Send" when ready to send.

Sending A Survey Step-By-Step Tutorial (To Entire Organization): WEB
  1. Select the Organizations tab on the left navigation bar.
  2. Select the organization to which you need to send the survey.
  3. Select the Surveys tab from the organization's navigation bar.
  4. Select the menu next to the survey you'd like to send and select Send.

Sending a Survey - App
Please note: You can only send a single survey through the app.
Video Tutorial:

00:00: Hi, this is Nikki from healthy roster. 00:02: This tutorial will walk you through how to send a singular survey 00:06: to a patient on our mobile app as a note. 00:10: If you'd like to send your survey to your entire organization you will need to do so 00:14: on the web browser. 00:17: You will Begin by finding your patient profile. 00:20: Once you're on your patient profile, you will select the document 00:24: tab. 00:26: You will now want to select the plus button in the upper right hand corner. 00:31: From the bottom of your screen you will see the option now to add a document or 00:35: send a survey select send survey. 00:39: From the drop-down menu, you will select the survey you wish to deliver. 00:42: You will also need to have the contact information for your recipient listed 00:47: here. Select save to send the survey once you've done so you 00:51: will receive a green icon on the bottom of your screen to let you know that your 00:56: survey has successfully been sent. 00:59: If you have questions or need more help, please visit the help tab on the left navigation 01:04: or reach us directly at help at healthy roster.com.

Sending A Survey Step-By-Step Tutorial (To Individual): APP
  1. Log in to your Healthy Roster app, and select the student you are sending the survey to
  2. In the patients profile, tap on documents
  3. Tap the + sign in the top right-hand corner of the screen
  4. Select “Send Survey”
  5. From the drop-down menu, select which survey you'd like to send
  6. Double check the phone number is correct and tap Save

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Scheduling A Survey

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