Checking Notifications and Using Search on Web Chat
How to Check Notifications and use The Search feature on Web Chat
First you will sign into your Healthy Roster account and click on the messaging icon on the left navigation bar. Once you are on that page you will see a red notification dot on the message icon at the top right of your screen. If you have new, unread messages you may have received an email notification regarding these. When you click on this you will see all of the unread messages that you have received since the last time that you were logged into messaging. Clicking on one of these will take you directly into that message. Once you have opened each unread message the red notification dot will disappear.
On the left-hand side of the messaging page, you can see this search bar. Using the search bar in the web messaging feature it will allow you to look for specific care groups to message in as well as help you find a specific provider or coach within your organization. Once you locate the care group or person that you searched for you will see here the option to send them a message.
- Sign into your Healthy Roster account.
- Click on the message icon
- Click on message notification icon in the top right of your screen
- Click on unread messages to view
- Click on notification bell
- Navigate to the messaging page
- Use search bar to locate contacts/care groups