Locking Problem Status Changes

00:00: Hi, this is Nikki from healthy roster. This tutorial is intended for 00:04: the provider user. I will walk you through how to lock down. 00:08: The problem status for injuries that have been created by someone 00:12: other than you. The provider within healthy roster. 00:15: Users Associated to ask are Circle are able to create problems. 00:20: This feature is designed to enhance communication between the user 00:24: and their patient care. After a provider than assesses the patient, they 00:28: should then link the problem to an incident report. This action secures, the statuses 00:33: making an edible only by the provider and preventing any changes from users 00:37: in the patient care Circle. There is another option that we will discuss as 00:41: we're walking through on how the provider can limit this action. 00:47: You will see hear the patient view. 00:49: Let's say gray was injured today. 00:51: Gray wants to report this to her athletic trainer or provider user. 00:55: So she logs in and she creates a new problem, she 00:59: and puts the information necessary. Select 01:06: an appropriate status and then Anthony description such as she 01:10: fell today. While she was walking to class and now has a bruise, this 01:14: is intended to enhance communication from the primary user to the provider. 01:18: Giving you a heads-up that this individual was injured and they're going to be coming 01:22: to see you the provider. 01:27: Now let's flip and view the provider users site. 01:30: What did great Adams trigger to the provider user logging 01:34: in? You will see on my last navigation. I have a notification 01:39: My notification will trigger that there has been a new injury created by grey Adams 01:43: and it requires my acknowledgement. 01:47: When you select the notification you will navigate directly to the problem timeline. 01:51: You can see the information that your patient has put in. 01:54: You are now able to edit that information if you so choose 01:59: From this problem timeline. We're going to select add in the upper right-hand 02:03: corner. 02:10: And now we're going to select to add an incident report. 02:13: We are doing so because when you create an incident report and 02:17: you tie a problem with incident report, it locks the status 02:21: of options down to only be edible by provider users. 02:25: Let's walk through this flow. 02:27: You will see here because I selected from the problem timeline to add 02:31: an incident report. My problem is already Associated. 02:34: If you've navigated directly to an incident report, you 02:38: can link the existing injury at this point in time as well. 02:43: You will now begin to create your instant Begin by selecting the intimate date. 02:48: Answer any relevant background questions. 02:52: Then enter your note and attached attachments if you have 02:56: them. 02:57: Now click okay. This will add your incident report to your problem 03:01: timeline. 03:03: Now, that we are navigated back to our problem timeline. 03:05: You can see I have a problem as well as an incident report. 03:09: This signifies that, I the provider and the only individual that 03:13: is able to change the status of this problem. 03:18: Now, let's revert back and see what Gracie's again, she's able 03:22: to login and view the problem timeline. 03:24: Seeing the information, that is accessible to her face off of her 03:28: access level. She is able to comment on this problem. 03:32: She is also able to view your status update changes. 03:35: She is no longer able to update the status on her own. 03:42: As a reminder, if you are the provider user and you are creating the problem 03:46: within the incident report, you're automatically locking down the 03:50: status changes. We recommend following along, with our help. 03:53: Adding problems and incident reports for further information. 03:56: If you have questions or need more help, please visit the help 04:01: tab on the left navigation or reaches directly at help at healthy roster. 04:05: Com