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Unarchiving Patients

This tutorial will review how to unarchive a patient's profile.

Niki Budd
Updated by Niki Budd

Unarchiving Patients

While archiving, you'll sometimes make a mistake and archive a patient that you don't actually want to archive. No need to worry, it's a quick and easy process to unarchive a patient and bring them back. This tutorial will walk you through the process of unarchiving a patient. 
Please Note: Terminology is different based on your setting. For example; a setting may use Location as Organizations, Athlete instead of Patient, Encounters instead of Treatment, or Problems instead of Injuries - but the steps are still the same.
Video Tutorial

00:00: Hi this is Maggie from healthy roster and today I'm going to show you how to unarchive Patient profiles 00:07: Start by clicking the organizations tab on your left hand navigation 00:12: Select your organization 00:15: Toggle on the archived section 00:19: This search will Now display any archived profiles next click the three dots to the right of the profile you would like to unarchive 00:28: From the quick action settings click undo archive 00:34: Finally click ok 00:36: And now you know how to unarchive Patient profiles if you have any questions or need to reach our support team please reach out to help at healthyroster.com

Step-By-Step Tutorial
  1. Go to the organization that the archived patient is located within that you want to bring back.
    Note: You need to start within the organization tab. If you go directly to your patient tab this feature won't show up.
  2. Within the organization's page, click on Patients
  3. Toggle on Archived
  4. Archived patients will show with an archived dot to their initial icon, if you hover over the icon you will see when they were archived
  5. Click on the three vertical dots on the right hand side of the patients profile and select Undo Archive 
  6. Confirm the undo by selecting OK

How did we do?

Archiving Patients

Archiving a Team

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