Receiving & Completing a Survey as a Patient

00:00: Hi. This is Nikki from healthy roster. 00:03: I will be walking you through how to complete a survey as a patient, your 00:07: provider or organization has sent you a survey to complete for a multitude of 00:11: reasons. Perhaps you're being asked to complete a patient satisfaction questionnaire, 00:15: complete a wellness screening or maybe even complete annual documents. 00:20: Your survey delivery is determined by the account, but the action to complete as 00:24: the patient is easy, I'm going to walk you through both available 00:28: routes 00:30: First, let's review completing a survey Via SMS. 00:36: You will receive a text message with a link that navigates you directly to the survey. 00:42: Once you've completed the survey as necessary select submit, Next, 00:47: you will see a confirmation page, confirming this submission of your survey. 00:52: Most often once you've completed your survey, you will receive a thank-you message confirming 00:57: the submission of your survey. 01:01: Now, let's review how to complete a survey via email. 01:06: If you've received a survey via email, it will look similar to this select 01:11: complete survey. 01:13: You will then want to complete the survey as necessary. 01:18: Select submit once your survey is complete. 01:22: Acknowledge the completion message. 01:25: If you have questions or need more help, please visit the help tab on the left navigation 01:29: or reach us directly at help at healthy roster.com.