The survey summary report is a global look at each of your surveys, including information about whether the survey has been sent or if it has been completed. You can use this tool to organize by org/team/status to get you the information you need quickly
Video Tutorial:
00:00: Hi, this is Nikki from healthy roster.
00:02: This tutorial is going to walk you through the survey summary report.
00:06: This is a global look at all of your surveys including information about
00:10: whether the survey has been sent or completed.
00:13: You can use this tool to organize by organization team or
00:17: status to get the information you need and quickly.
00:21: To begin select the document tab on the left navigation.
00:26: Now select surveys
00:30: He will then select the menu icon to the right of the survey.
00:34: And select view data
00:37: Now familiarize yourself with the view You are able to sort by
00:41: organization.
00:43: And select a desired organization
00:46: Sort my team and the desired team.
00:50: And of course by status and the desired status if you'd only like to view
00:54: a certain status option.
00:57: You will also want to familiarize yourself with the columns within the columns
01:02: you're able to change the sort as well by selecting the up or down arrow.
01:06: You will be changing the sort of that column.
01:10: Now, let's presume you'd like to navigate through the survey to see who has or
01:14: has not received the survey this patient in particular has not been
01:18: sent a survey. To send we're going to select the menu icon to
01:23: the right and then select send survey.
01:25: This will deliver the survey to your patient automatically.
01:30: Now, let's assume you found a patient that has missing contact information.
01:36: Edit this contact information from this exact screen select the menu
01:40: icon to the left of their name and then select edit contact
01:44: info.
01:46: You will now input the patient details the email and the phone number
01:50: information. The cell phone is the field if you are delivering via SMS.
01:56: Now, let's assume I've reviewed this page and I would like to only see those with
02:00: a certain status select the status icon.
02:04: I would only like to view those that have completed the survey.
02:07: I'm going to select response received.
02:11: You will see here. I do have a required response, but there is no urgency
02:15: to these selecting open will navigate you directly to the document
02:20: that has been completed via this survey.
02:24: If you have questions or need more help, please visit the help tab on the left
02:28: navigation or reach us directly at help at healthy roster.com.
Step-By-Step Tutorial
Select the document tab.
Select Surveys
Select the menu icon to the right of the survey you wish to review, click View Data
Review the filters of the report. You are able to view by Organization (default), filter down to team, and show only certain status options.
Select the column to readjust its order
Review Action Menu Items:
Edit Contact Info: Opens a Modal box to edit patient details
Send Survey: Delivers the survey to the patient
A green notification will confirm the send
Open: Navigate you to the survey response
Will navigate you to the patient's survey
Surveys with a checkmark signify the need to review
Select the menu icon for your patient's action, and select Open to be navigated to the Survey response